Times Towe
Caption for the landscape image:

The human side of own source revenue growth

Times Tower, Kenya Revenue Authority headquarters in Nairobi. 

Photo credit: File I Nation Media Group

What you need to know:

  • If there is revenue leakage, the chief officer should be taking stern action against errant staff.
  • Another often recommended step of resolving the problem at the roots is to go cashless.
  • This removes the moral hazard involved in handling cash.