Lawyer sues Safaricom, Airtel over data bundle expiry

A mobile phone subscriber surfs the Internet. A lawyer has filed a complaint demanding telecommunication firms to send consumers reasonable data depletion notifications to enable them track usage. PHOTO | FILE | NATION MEDIA GROUP

What you need to know:

  • Mr Kamotho said the firms discriminate against consumers by charging “out of bundle” rates, which are different from normal bundle rates.
  • He said requiring consumers to use their bundles within a given period is irrational, given the phenomenal deficiency in network coverage in various parts of the country.

Lawyer and ICT practitioner Adrian Kamotho has sued telecommunication operators for irregularly depriving consumers of their unused data bundles.


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