1. Polycarp Igathe lands new role in South Africa

    He has been appointed Africa Chief Growth Officer at Tiger Brands.

    Polycarp Igathe
  2. Lucy Kiruthu: Customer insights will help firms weather tough storms

    Every smart business must seek to have an in-depth understanding of its customers and employees.

    Customer Experience
  3. Priscilla Muhiu: Ignoring consumer behaviour is making a date with failure

    My Dawa’s Country Director believes that any business that ignores consumer behaviour changes will be rendered obsolete.

    Priscilla Muhiu
  4. Lucy Njoroge: My career has taught me the importance of attention to detail

    Ms Lucy Njoroge runs a consultancy firm as a governance advisor at the SNDBX, an SME growth hub.

    Lucy Njoroge
  5. Lucy Kiruthu: Social media listening and its importance to your firm

    Smart companies are keen to capture customer insights from these everyday conversations.

    Facebook, WhatsApp and Instagram
  6. Lucy Kiruthu: How to demystify customer experience for top gains

    Smart businesses must make customers feel acknowledged and respected as human beings.

    Customer Experience
  7. Lucy Kiruthu: What is your business doing to prepare for the Zoomers?

    Zoomers like to communicate through social media and texts.

  8. KenGen board appoints insider acting CEO

    The acting KenGen boss has been the General Manager, Human Resources and Administration at the power firm since March 2016.

    Abraham Serem
  9. Lucy Kiruthu: For assured survival, startups need more than financing

    During the startup phase, the initial sales take a little while, and there are no earnings already retained

  10. Lucy Kiruthu: Why your personal data must be secured at all costs

    The data protection Act gives guidelines in many areas of personal information handling.

    data protection Act


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