Safaricom's M-Pesa services down
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A Safaricom subscriber performing an M-Pesa transaction. PHOTO | FILE | NATION MEDIA GROUP
Safaricom's mobile money service M-Pesa is currently unavailable due to hitches affecting its database, the telecommunications firm has said.
In a response to customers via its Twitter page, the firm said the problem is being fixed.
"We regret to notify our customers and partners that M-Pesa services are currently unavailable due to a database degradation leading to loss of service. Our engineers are are working to restore services as soon as possible."