Service charge: To pay or not to pay?

A garbage truck: Garbage collection is one of the services for which estate residents are asked to pay service charge. PHOTO| FILE| NATION

What you need to know:

  • According to Mr Xavier Babu, a property manager in Nairobi West, the amount of service charge is dependent on the estate or the rent payable.
  • However, he revealed that in some estates, the companies providing the services are owned by the committee members, who might impose heavy charges so that they benefit.
  • In some estates, the residents who refuse to pay are denied services such as garbage collection, fumigation and excluded from neighbourhood activities.

Until 2013, Ms Eva Nyawira and her three children were living a quiet life on a parcel of land she had bought in 2007 in Membley Estate in Ruiru, Kiambu County. Although the area was off the beaten path, when she moved there, she didn’t mind since she no longer had to pay rent.


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