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How to conveniently pay for Netflix in Kenya

Photo credit: Shutterstock | Nation Media Group

Netflix, the world’s leading streaming entertainment service, is proud to have offered Kenyan viewers a free plan to sample its extensive library of films and television series over the last two years. However, starting November 1, 2023, the free plan is no longer be available, but the good news is that members can still enjoy their favourite entertainment on Netflix by upgrading to any of the paid plans available in Kenya.

Netflix is always exploring ways to improve members’ experience. We are more committed than ever to delivering an experience that doesn’t just meet but exceeds their expectations. This was evidenced by a recent slash in prices by up to 37 percent to ensure that subscribers can access entertainment for as low as Ksh200 and enjoy their favourite TV shows and movies at an even better value.

Netflix remains committed to delivering a diverse range of content and value to Kenyan subscribers, and has an exciting line-up of local and international entertainment. These include Squid Game: The Challenge; Rebel Moon; Anikulapo: The Series; and Yoh’ Christmas, alongside upcoming licensed Kenyan titles launching on the service between now and December, including the series Volume; Siri (a drama series), An Instant Dad (a drama film); and Villains in the Metropolis (a mystery and crime thriller).

Paying for Netflix

We are excited to highlight a variety of convenient and accessible payment options for our Kenyan members, ensuring that more viewers can enjoy the endless entertainment opportunities Netflix has to offer. These include:

  • Credit and debit cards like Visa, Mastercard and American Express: The cards must be enabled for recurring e-commerce transactions to work with Netflix.
  • M-PESA Global: Kenyan viewers can use M-PESA Global Pay, which offers a secure and hassle-free way to pay for their Netflix subscription. This virtual card is available to anyone with an M-PESA account, and can be conveniently topped up through the M-PESA mobile money service. Here's how to do it:
      • Dial *840# and accept the terms and conditions to opt in.
      • Alternatively, on your M-Pesa App, select the “Pay” tab.
      • Opt for “Global Pay” and agree to the terms.
      • Choose your card and enter your PIN.
      • On your Netflix account, select “Pay”.
      • Enter the credit card details from Global Pay and click on “Pay”.
      • The subscription cost will be promptly deducted from your M-Pesa account.
  • PayPal:  Kenyan users can also use PayPal to subscribe to Netflix. Simply link your PayPal account to your Netflix profile and enjoy the convenience of automated payments. Here's how to do it:
    • If you don’t already have one, create a PayPal account. For easy verification, the account must bear the same name as your M-Pesa account.
    • Use the PayPal money service to link the PayPal account to your deposit. Deposit into your Paypal account using the Pay Bill Number 800088, with your phone number as the Account Number.
    • Log in to your Netflix account to set up a payment plan using the credit option form and select PayPal.
    • Once completed, payment will be deducted from your PayPal account.

For more information on how to subscribe to Netflix and explore our content, please visit our website at https://www.netflix.com/ke/.

Additional information

  1. How much does Netflix cost?/What are the available plans?
    Netflix offers four different plans, depending on your needs. Plans start at Ksh200 per month. Get details here.
  2. Where do I see my price and billing details once sign up?
    You can see your plan and price at Netflix.com/YourAccount by selecting Billing details from the Billing and Membership section.
  3. Can I change my plan?
    Of course. From Netflix.com/YourAccount, select Change Plan. You can also change your Billing Date from Account by selecting Change Billing.
  4. Can I see my monthly charges?
    Yes. Just go to netflix.com/billingactivity, or select Billing Details from Your Account.
  5. Can I cancel when I want to? How?
    Your Netflix is billed monthly. And you can cancel any time and watch Netflix until the end of that month. You can visit netflix.com/cancelplan at any point, and Netflix stops billing you from the next month. Details here.

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