Mucheru asks CA, CBK to probe M-Pesa services outage

ICT Cabinet Secretary Joe Mucheru who has instructed CA to liaise with the Central Bank of Kenya and investigate the cause of the outage of M-Pesa services which was experienced on December 8 and 9, 2018. PHOTO | FILE | NATION MEDIA GROUP

What you need to know:

  • After the investigations by CA and CBK, Mr Mucheru said a report will be forwarded to the government.
  • The CS said mobile money transfer across different networks in Kenya is now fully operational.
  • Safaricom said Saturday that the outage was caused by hitches affecting its database.

ICT Cabinet Secretary Joe Mucheru has instructed the Communications Authority of Kenya (CA) to liaise with the Central Bank of Kenya and investigate the cause of the outage of M-Pesa services which was experienced Saturday and Sunday.

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