Dealing with conflict at your place of work 

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After a conflict’s been resolved, consider how you managed your own emotions.

Photo credit: Nation Media Group

What you need to know:

  • Most people talk far too much during an argument, and work on their replies rather than listening. 
  • Most people only really hear what matches their point of view, so instead try to understand everyone’s perspective. 

Conflict is almost inevitable at work, and not necessarily a bad thing. In fact, it can be intensely interesting. The best workplaces aren’t conflict-free, they just handle it constructively.

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