Parliament opens probe into telcos mobile money and service charges

A Safaricom outlet and customer care centre on Kimathi Street in Nairobi on Thursday. PHOTO | SALATON NJAU

What you need to know:

  • MPs will scrutinise the charges levied on Kenyans by the four main telcos Safaricom, Airtel, Telkom and Equitel, among others.
  • The objective of the investigations is to establish legislative and regulatory gaps affecting competition in the sector and recommend measures to address shortcomings that to lead to anti-competitive behaviour or restrict growth within the sector.

Parliament has opened investigations into mobile money services and rates, including transaction charges, transfer fees, loans and interest levied by telecommunication companies.

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