Airtel Kenya expands its financial services touchpoints, maintains ‘most affordable’ tag

Make Chaguo Smarta na Airtel4G

Airtel Kenya has been steadily growing its market share over the last five years, and its subscriber base now stands at 16.9 million. The growth is largely credited to the affordable, innovative, and value-driven voice and data products the telco offers.

One of the company’s most affordable products is Tubonge, which allows free calls within the network (Airtel to Airtel), and a preferential rate of Ksh2 per minute to other networks. Also, the firm’s popular UnlimiNET Combo bundles offer minutes, data, and SMS resources at favourable price points, from as low as Ksh20, to keep subscribers connected to family, friends, and business. Customers taking up these bundles can keep networking online even after their data runs out.

In the last 18 months, Airtel has expanded its 4G Network coverage and added over 1,000 sites, covering 98 percent of all sub-counties. This has made Kenyans connect better on the most affordable network. Further, the company has extensively been putting its network capabilities and performance to test to make sure that it is consumer-ready when the 5G services go live in the country.

As a move to enhance customer loyalty, Airtel Money offers affordable financial services. Customers can easily fund their wallets through the bank or go to any of the 1,400 Airtel Money branches across the country, or any of their agents.

Airtel Money products can be accessed via My Airtel App through Play StoreandApple Store, or by dialling *334# to activate the Airtel Money account.

 The benefits of Airtel Money

  • Sending money from Airtel to Airtel accounts is free.
  • Sending money from Airtel to other networks is the most affordable.
  • You can make payments to other networks’ Pay Bill and Buy Goods merchants. #Till Ni Till.
  • You get 25 percent extra airtime every time you top up via Airtel Money.

Airtel has plans to keep expanding its agent distribution points to cover all the sub-counties in Kenya. This move will encourage more customers to do deposits and withdrawals via Airtel Money across the country.

Airtel continues to introduce new and exciting products and services, and is currently running a campaign dubbed “Chaguo Smarta”,which highlights the various products for voice, data, and Airtel Money.


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