Mind your emails, they say a lot about you

Emails
Photo credit: Pool | Nation Media Group

What you need to know:

  • The tone and tenor of an email are critical in communication.
  • Don't use all upper case in typing your email.

The email is writ large in business communication. Email communication is deemed official in many business settings. However, people often underuse, overuse, or misuse email and fail to pass the message they intend to.

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